File Name: troubleshooting and repairing computer printers .zip
In computing , a printer is a peripheral machine which makes a persistent representation of graphics or text, usually on paper. The first computer printer designed was a mechanically driven apparatus by Charles Babbage for his difference engine in the 19th century; however, his mechanical printer design was not built until The first electronic printer was the EP , invented by Japanese company Epson and released in
These are issues that you may experience using the Multi-function Device MFD or printer when using the service. If you have recently changed your main UCL password then you may find that you are unable to print.
And if that faulty device is a multifunction printer MFP that also acts as your scanner and copier, you lose precious business time and productivity will suffer. It's enough to make you want to throw your hands up in surrender or throw your printer against the wall. Many issues, however, can be solved with a little DIY printer know-how.
Although a printer is not required to run a computer, if you are looking to put data on paper you will need the printer to work. Power Indicator — Make sure the printer is on by looking for the printer's power indicator. When a printer is on, it will have some sort of light, usually green, letting you know it is currently on. Some printers usually cheaper models will not have any sort of light telling you it has power.
In that case, check to be certain the power plug is properly plugged into a surge protector recommended or wall outlet. Do this by verifying each end of the power cable is securely connected to the printer and to the outlet. Then hit the power button. If the printer still appears not to have any power, chances are you have a serious issue. The manufacturer of the printer should be contacted because as you may need a repair or replacement.
Connected Incorrectly - Generally, a printer will have two cables that come along with it. One acts as a power cable while the other one is called a data cable. When the power cable has been connected, usually the printer will have a light indicating that it is working. For the data cable, you will want to be sure that this is plugged in properly as well--one end connecting to the printer, the other end connecting to the computer.
If not connected properly, the printer will not work. The data cable will usually connect straight to the computer, usually on the back of the tower, to an available USB port. Error While Printing — Once the printer has been setup, there should be a green light indicating it is on and ready to print. It should be a solid green and not flashing. It can also be caused by other issues depending on the printer. Different printers have different lights, which can mean different things.
The printer comes with instructions so if you cannot resolve an issue using these steps, refer to the printer manual. It will be able to tell you what each color light on the printer means. Also, some more advanced printers meaning expensive will have an LCD screen that will give you more information as well as provide greater level of customization.
Paper Issues — Always make sure your printer has paper. It will not print if there is no paper. The paper is loaded in the printer tray.
Sometimes paper will get caught in the printer while printing because it didn't grab the paper properly. The paper will need to manually be removed. Refer to the printer manual which will tell you how to open up the machine so that the paper can be removed properly. On more expensive models, an LCD screen will be more specific with the error message. Be sure that the ink cartridge was inserted into the printer securely.
If you have done so and the printer is still not working, try printing out a test page. The printer should be able to print out a test page regardless of whether or not it is connected to the computer. This can help determine whether you have a software printer problem or a physical printer problem. Refer to your printer manual on how to print a test page directly from the printer.
Printer Test Page — A printer can print a Test Page which will help you in figuring out if it is actually working or not. To perform a Test Page, you will usually need to hold down a few buttons on your printer. The printer manual can tell you which buttons to hold down since all printers are different. Issues with Printer Drivers — If the printer does not have any lights flashing on it and appears to be connected properly, then it may not be printing because of a driver-related error.
Be sure to check with the printer manufacturer's website and download any updates for your printer. If Windows is unable to recognize the printer, or, when connecting the printer Windows pops-up a message saying "unrecognized USB device connected" or something similar , you have a printer driver issue.
If you are having an issue with your scanner, it may indicate one of several possible problems. It could be cables connected improperly, no power supply, or invalid driver software.
To determine the issue, you will need to perform general troubleshooting techniques for your scanner. Cable Connections — Start by checking to see that all cables are connected properly.
A scanner will most likely have two connections located on the back of the scanner. One cable will be plugged into a power outlet, while the other will plug into the computer. Be sure that they are securely plugged in.
Some scanners rely solely on the USB cable for power, and thus they don't have a separate power cord. For these scanners, it is wise to connect them directly to the PC USB port rather than connecting them to an unpowered USB hub because that may not generate sufficient power to run the scanner. Power — Once you have checked all the connections and verified they are plugged in correctly, if the scanner is still not working, you may want to check that the power cord is plugged in directly to a working power outlet.
You should always connect your sensitive computer equipment to surge protectors--make sure the surge protectors are powered on and verify current is flowing by plugging other devices into the outlet in question. An indicator light much like that for the printer should illuminate on the scanner if it is properly connected. This information can usually be found in the scanner manual. Other Devices — If you have other devices connected to the computer, then try shutting down your computer and disconnecting non-essential devices.
Keywords used. Icon — Displayed on your computer, an icon is a small picture that resembles a feature, program, software or more. For example, a printer or a game will display an icon in certain areas of your computer like your desktop. Ink Cartridge — A printer needs ink in order to print and an ink cartridge is what contains the ink.
It needs to be replaced when the ink runs out. It comes in various colors. It is an operating system and can be accessed differently depending upon the version of Windows the user has. Windows 7 and Vista: "Start," then type the letters "cmd. To "right click" means to click the button on the right and to "left click" means to click the button on the left. Surge Protector — This is a device that is used to protect your computer and other equipment from electrical surges that can harm your equipment.
Instead of plugging in your computer into a power outlet, you should plug it into a surge protector that is then plugged into a power outlet. It helps to protect your computer in the case of lightening strikes or other power surges. Toner Cartridge — Also known as a laser toner and is for laser printers. It holds the ink toner in order to print and can be replaced once it runs out. Toner is dry like fine grains of sand.
Ink is liquid. Website — This can be found on the World Wide Web and is a collection of digital data. For example, videos, text and pictures can be found on a website. When a computer is having trouble with its software there are basic troubleshooting steps to take to try and resolve the problem. Not Able to Install a Software Program — If you are unable to install a software program, then start by making sure the computer is able to "read" the disk or CD.
If the CD or disk is "readable" without any errors you can review its contents under "my computer" without error messages then the next step would be to make sure your computer meets any software requirements. For example, if your computer does not have enough space on the drive, then the program will not install. Be sure that the software you are installing is compatible with your operating system. Older programs may only work with specific versions of your operating system.
This Key or Serial Number should have been included in your software package. Be sure you are entering the number correctly. If it asks for a Key or Serial number and you do not have one or if it is not working, you will need to contact the developer of the software. Errors While Installing Software — If there has been an error during the installation of the software make sure you have checked the computer requirements of the program. If, for example, the computer has run out of space in the middle of an install, it would create an error and the program would not be able to install.
You can also try to run the computer in Safe Mode and then try to install the program. Also check to see that the CD doesn't have any damage to it such as scratches. There are ways to "clean" a disk if it appears scratched. The greatest method for troubleshooting this, however, is by the exact error message reported.
Search their knowledgebase for the error message you are receiving. Most likely, you're not the first to receive the error message and someone has already posted it on a message board. Not Loading — Sometimes software will not load or will have an error while trying to load. Sometimes when this happens an error explanation will pop-up and tell you how to fix the problem.
If that is not happening, see if any updates need to be made to the program. When trying to run software, if other programs are running at the same time, it may cause issues.
A reboot of the computer can always be helpful and should happen at least once after a program has been installed. Make sure you're running no other programs when you attempt a setup. Also, you should never run more than one setup program at once.
For example, you shouldn't install new software while at the same time running Microsoft Updates. Suggestion: If you have tried everything but still have issues trying to install or run software, you should completely uninstall the software if it did in fact install , reboot the computer, and then try a full reinstall with no other programs running at the same time.
While downloading software from a CD there may be errors that occur.
The first step in solving a printing issue is to trace the source of the issue. The troubleshooting techniques below solve some of the most common issues and are grouped into three categories:. Try printing this troubleshooting page. If you can't, follow these steps to check your connection to the printer:. If your printer is plugged into a USB hub, unplug the printer cable from the hub. Then, plug the printer cable directly into a USB port on your computer. Make sure you update to the latest printer driver a program that controls your printer.
That means there is an intense if not desperate curiosity on why printers are a considerable source of stress in our lives. And with the average cost of printer repair being three times that of buying a new one , the office budget can end up taking a huge hit, along with our sanity. These days we provide no-cost printers because we simply listened to office managers and IT departments across the country, a large majority overstretched and overtaxed. The good news is that often you can perform DIY hacks on your imaging device that will keep technicians and IT people away and happy. People overlook a power button or the plug lying far away from an electric socket.
Printers are the perfect finish for a home office, allowing users the convenience and ease of use without having to travel or pay to print documents or photos. Owning a printer has countless benefits, though, like any other technology, printers have a few minor caveats. If you are in the market for a printer, then you might be surprised by how many different types of printers there are. Deciding which printer is the right one for you is simple. Are you mostly printing photos and need a good quality printer?
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Troubleshooting and repairing computer printers I by Stephen J. Bigelownd ed. p. em. Includes bibliographical references and index. ISBNOnelia R. 14.03.2021 at 18:09
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Epson Printer Repair Manual.Harbin G. 19.03.2021 at 18:03
Although a printer is not required to run a computer, if you are looking to put data on paper you will need the printer to work.