cabin crew duties and responsibilities pdf Monday, March 22, 2021 9:51:58 PM

Cabin Crew Duties And Responsibilities Pdf

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Published: 23.03.2021

Cabin crew jobs involve a lot of hard work and commitment but the rewards can be excellent. The leading airlines such as British Airways, Qatar Airways, Emirates, Thomas Cook, and KLM recruit large numbers of cabin crew and are often seeking individuals with customer service experience and language skills. Cabin Crew are a vital part of commercial aviation for a number of reasons.

Air hostesses, commonly called flight attendants or stewardesses, tend to passengers on a flight.

As a cabin crew member, you'll provide excellent customer service to passengers while ensuring their comfort and safety throughout the flight. Serving refreshments and meals and selling gifts and duty-free items are all part of the job. Crew are trained to deal with security and emergency situations and can administer first aid to passengers. It's also your responsibility to ensure that all emergency equipment is in working order prior to take-off and that there are enough supplies on board. You'll help passengers board the plane and give a demonstration of safety procedures and equipment.

Cabin Crew job description

If there were no services of food or drink during a flight, there would still have to be a minimum presence of cabin crew for safety, which is a legal requirement. The role of cabin crew can be physically demanding and you must be prepared to be flexible to work any day of the year. This does however give you a perfect opportunity to get away from the repetitiveness of a normal 9 to 5 job! Cabin Crew can encounter many different situations whilst working on board an aircraft and must be an excellent team player with the ability to work on their own initiative using quick thinking and organizational skills. The cabin crew then has to greet the passengers as they board the aircraft, direct them to their seats and ensure that the entire luggage is safety stored away in the overhead cabins.

Role of cabin crew

Flight Attendants are the face of the airline. As such, they must be reliable and punctual with devotion to providing excellent customer service at all times. The position requires Flight Attendants to maintain a positive, approachable, and accommodating attitude, while delivering extraordinary service to all customers. A successful Flight Attendant must have in-depth knowledge of all safety procedures, service standards and company policies. This position provides an exceptional level of personal services to ensure the safety and comfort of aircraft passengers during flight. Greets passengers, explains use of safety equipment, and serves food and beverages.


Duties include: greeting passengers as they board and exit the plane. showing passengers to their seats and providing special attention to certain passengers, such as the elderly or disabled. serving meals and refreshments. checking the condition and provision of emergency equipment and information for passengers.


Cabin Safety

What does an airline cabin crew member do? Typical employers of airline cabin crew Qualifications and training Key skills. Due to Covid, you may find it difficult to gain work or experience with an airline. As we explain here , however, recruiters will not view time out of work due to the pandemic as a 'gap' in your CV. For guidance on searching for work during this difficult time, take a look at our advice for job hunting during a pandemic.

Air cabin crew

What does an airline cabin crew member do? Typical employers of airline cabin crew Qualifications and training Key skills. Due to Covid, you may find it difficult to gain work or experience with an airline. As we explain here , however, recruiters will not view time out of work due to the pandemic as a 'gap' in your CV. For guidance on searching for work during this difficult time, take a look at our advice for job hunting during a pandemic.

Cabin Crew job description

What does an airline cabin crew member do? Typical employers of airline cabin crew Qualifications and training Key skills. Due to Covid, you may find it difficult to gain work or experience with an airline.

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